1. Introduction
Welcome to RealMeet ("we," "our," or "us"). We provide an online dating and social networking platform accessible via our web application and mobile applications. This Privacy Policy describes how we collect, store, process, and protect your personal data when you access or interact with our services.
2. Information We Collect
To provide you with meaningful matchmaking and communication features, we collect the following types of information:
- Registration Details: Your phone number, email address, password, full name, date of birth, and gender.
- Profile Content: Photos you upload, your personal bio, occupation, passions, relationship intentions, and preferences.
- Location Information: With your permission, approximate or precise geographical coordinates to enable distance-based matching and nearby discovery.
- Communications & Interactions: Messages exchanged in chats, likes, passes, matches, and report history.
- Device & Technical Information: IP address, device model, operating system, and browser version used for security and fraud prevention.
3. How We Use Your Information
We process your data strictly for legitimate operational purposes:
- To create and administer your user account.
- To recommend compatible matches based on shared preferences and location.
- To facilitate real-time chat and communication between mutually matched users.
- To verify profile authenticity and protect users against fraud, spam, and abusive conduct.
- To process premium feature upgrades (such as Amour Gold subscriptions).
4. Data Sharing & Third Parties
We never sell your personal data to data brokers or third-party advertisers. We only share information with trusted third-party service providers essential for platform operations:
- Authentication & Cloud Infrastructure: Google Firebase for secure user verification, authentication, and notifications.
- Payment Processors: Authorized payment gateways (e.g., Razorpay / In-App Purchases) for processing subscription payments securely.
- Legal Requirements: When compelled by valid legal processes, law enforcement subpoenas, or to prevent immediate harm to human safety.
5. Your Privacy Rights & Controls
You have full autonomy over your data within the RealMeet app settings:
- Discovery Controls: You can toggle "Show Me on RealMeet" off at any time to pause matching visibility.
- Global Mode: You can configure location preferences or restrict your discovery to your local vicinity.
- Account Deletion: You can permanently delete your account and all associated profile data directly from the in-app settings screen at any time.
6. Security Measures
We employ industry-standard encryption protocols (HTTPS / SSL / TLS), secure token authentication, and strict database access policies to protect your data against unauthorized access, loss, or disclosure.
7. Contact Us
If you have questions, feedback, or data privacy requests, you can contact our privacy officer directly via email at info.realmeet.pk@gmail.com or message our team directly on WhatsApp Support.